Working with Millgate Healthcare Partnership
In the 12 months following the merger, Healthwatch Tameside were hearing mixed feedback.
With agreement from Millgate Healthcare Partnership, Healthwatch Tameside arranged to talk to patients.
Millgate Healthcare Partnership responded positively to the Healthwatch Tameside report with a detailed action plan covering the main areas of concern – telephone access and appointment access/availability.
Millgate Healthcare Partnership added a 'You said... We did....' section to their website, which can be found at www.millgatehealthcare.nhs.uk/
Thank you for your valued feedback from the patients surveyed by your team. We have very much welcomed your help and support through our merger and for the subsequent months
Downloads
The information collected was anonymised and a report produced.
If you need this information in a different format, please email info@healthwatchtameside.co.uk or call 0161 667 2526.
